Yohome Massage & Myotherapy
Personalised massage, guided by assessment
ABN: 51653486152 • 285 Victoria St, Abbotsford VIC 3067 • Open: Mon–Sun 10:00–19:00
Welcome
to Yohome Massage and Myotherapy
Have questions? Our FAQ outlines sessions, safety, HICAPS, and our scope of care. If you need anything else, please call or text us.
View FAQs
What services do you provide?
What happens at the first visit?
Your first visit includes an intake form, a brief discussion of your concerns and goals, and an assessment to guide your massage session.
Treatment is then tailored based on your comfort, preferences, and presentation.
Do you provide aftercare?
We may offer general self-care suggestions such as hydration, rest, or simple comfort tips following a session.
We do not prescribe rehabilitation programs or medical exercise plans.
When should I see a doctor instead?
If you are experiencing severe pain, sudden injury, unexplained symptoms, neurological changes, or ongoing concerns outside the scope of massage care, you should consult a GP or other appropriate healthcare professional.
Qualifications & insurance
All therapists hold recognised Diploma or Advanced Diploma qualifications in remedial massage or myotherapy, maintain current First Aid/CPR certification, and are covered by professional indemnity and public liability insurance.
Safety & hygiene
Your safety is a priority. Our therapists follow hygiene and infection control standards, including clean linens, hand hygiene, and appropriate equipment use for each client.
Payments & rebates (HICAPS)
HICAPS on-the-spot health fund rebates are available for eligible services and funds.
Payment can be made by card or bank transfer. Please check with your insurer for rebate eligibility.
Scope & exclusions
Massage services are provided within the scope of myotherapy and remedial massage.
We do not provide medical diagnosis, medical treatment, rehabilitation programs, or return-to-play clearance.
What techniques do you use?
Techniques may include myotherapy-based hands-on techniques, remedial massage, trigger-point work, cupping, or other adjunct modalities where appropriate.
Techniques used will always be discussed with you and adjusted to your comfort level.
When would you not proceed with care?
Massage may not be suitable in some circumstances. If there are reasons a session should not proceed, this will be discussed openly, and you may be advised to seek medical guidance instead.
Privacy & records
Your personal information is handled in accordance with the Privacy Act 1988 and the Health Records Act 2001.
Client records are maintained securely and used solely to support continuity of care.
Bookings, cancellations & minors
We require at least 24 hours’ notice for cancellations. Late cancellations may incur a fee.
Clients under 18 require parental or guardian consent.
Session length & what to wear?
Sessions range from 30 to 120 minutes.
Please wear comfortable clothing. Undressing is only to your comfort level, and towels are always used appropriately for privacy.
Pricing & cancellations
Pricing is displayed clearly at the time of booking.
Late arrivals may result in a shorter session while the full fee still applies.
Feedback & complaints
We value feedback and welcome open communication.
If you have any concerns about your experience, please contact us directly so we can address them promptly and respectfully.
Do you diagnose or issue medical certificates?
No. We do not diagnose medical conditions, provide medical advice, or issue medical certificates.
Massage services are provided for general wellbeing, comfort, and functional support only.